The Delhi Commission for Protection of Child Rights (DCPCR) launched its ‘WhatsApp Chatbot’ on Wednesday. Deputy Chief Minister Manish Sisodia has called it an important initiative. The chatbot will help the citizens and the commission to interact in a more effective manner.
New Delhi: Deputy Chief Minister Manish Sisodia on Wednesday launched ‘Bal Mitra’, a WhatsApp chatbot developed by the Delhi Commission for Protection of Child Rights (DCPCR). This unique chatbot developed by the Child Rights Commission is an effort to facilitate communication between the people and the Commission. The chatbot will help the citizens and the commission to interact in a more effective manner. Some of the features of the chatbot include complaint registration, information search and complaint status tracking, admission seeking etc. Along with providing authentic information on various matters related to children and their rights, this chatbot will also ensure confidentiality of the matters reported through it.
Launching DCPR’s chatbot, Sisodia said, “The chatbot ‘Bal Mitra’ launched by the commission is a very important initiative to make governance citizen-friendly. It will provide authentic information about children and their rights.” Apart from reporting any issue related to protection of child rights, this chatbot will also guide people, especially parents, on matters related to their child’s admission and education.